77ade Privacy Policy — Your Data, Fully Protected

77ade A trusted online gaming platform for players in Bangladesh. We believe your privacy is a fundamental right. This Privacy Policy ("Policy") explains how 77ade collects, uses, stores, and protects your personal information.

This Policy https://77ade.app-applies to all services, mobile applications, and related platforms. We believe in transparency — everything on this page is stated clearly and plainly, without complex legal jargon.

Under 77ade's Privacy Policy, we collect two types of data — information you provide directly and information collected automatically.

Information you provide directly:

Automatically Collected Information:

• IP address and device type
• Browser type and operating system
• Platform activity logs (login times, game history)
• Cookies and session data (see details below)
• Payment transaction records

Under 77ade's Privacy Policy, your data is used exclusively for the following purposes:

• Account Management: Registration, login, password recovery, and account security
• Identity verification: Completing the KYC process and preventing access by minors
• Financial Transactions: Accurately processing deposits, withdrawals, and bonus payouts
• Service improvement: Analyzing user behavior to improve the platform experience
• Customer Support: Troubleshooting and customer support
• Fraud prevention: Detecting suspicious activity and maintaining platform security
• Legal Obligations: Meeting regulatory requirements
• Promotional communications: Sending you offers and updates with your consent

We never use your data for unnecessary purposes. Every use has a clear legal basis — either your consent or a legitimate need to provide the service.

77ade never sells your data. However, certain information may be shared in the limited circumstances outlined below:

• Payment processors: Only the information necessary to process transactions with payment partners such as bKash, Nagad, and Rocket
• Identity Verification Service: With accredited verification agencies as part of the KYC process
• Legal Authorities: To government authorities when required by court order or legal obligation
• Fraud Prevention: With relevant authorities investigating money laundering or criminal activity

Cookies are used while you browse the 77ade platform. Cookies are small files stored on your device that help improve your browsing experience.

You can disable cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features.

Under 77ade's Privacy Policy, your data is not retained longer than necessary:

• Account information: For the duration of account activity and 5 years after closure (as required by law)
• Transaction records: 7 years from the date of the last transaction
• KYC Documents: 5 years from the date of verification
• Customer support communications: 2 years from the date of last contact
• Analytics data: Up to 1 year from the date of collection

Once the retention period expires, data is securely deleted or anonymized so you can no longer be identified. Some data may be retained longer due to legal obligations.

Under 77ade's Privacy Policy, you have the following rights over your own data:

• Right to Know: You may request to see what information we hold about you
• Right to Access: You may request a copy of your data
• Right to Rectification: You may request corrections to any inaccurate or incomplete information
• Right to Erasure: You may request deletion of your data under certain circumstances
• Right to Restrict Processing: You may request that your data not be used for specific purposes
• Right to Portability: You may request your data in a structured, portable format
• Right to Withdraw Consent: Opt out of marketing communications at any time

To exercise any of these rights, please support@77ade.appto email us. We typically respond Within 30 days within that time.

77ade is strictly for users aged 18 and above. We never knowingly collect data from minors.

If a minor accidentally creates an account and we detect it, that account and all associated data will be deleted immediately.

77ade uses industry-leading security measures to keep your data safe:

• 256-bit SSL/TLS Encryption: All data transfers are encrypted
• Two-Factor Authentication (2FA): An extra layer of security for your account
• Regular Security Audits: Audited by Third-Party Experts
• Firewall and DDoS protection: Protection against cyber attacks
• Staff Training: Regular training on data protection
• Access Controls: Only authorized personnel can access the necessary data

In the event of a data breach, we will notify affected users within 72 hours and take immediate steps to resolve the issue.

77ade may update this Privacy Policy at any time. Depending on the nature and significance of the changes, we will notify you in the following ways:

• Minor Changes: The "Last Updated" date on this page will be revised
• Important Changes: You will be notified via SMS or email to your registered mobile number
• Major changes: A notification will be shown upon login and your consent will be obtained

Continued use of the platform after any changes will be considered acceptance of the updated policy.

For any questions, complaints, or requests regarding this Privacy Policy, please get in touch with us:

• Email: support@77ade.app
• Live Chat: Available 24/7
• Response time: usually within 2–4 hours